Gamev99 values user privacy. This document clearly explains what data we collect, why we collect it, how it is used, and your rights over that data.
Before reading the full policy, here are the key points you should know about how gamev99 handles personal information.
All data transmitted between your device and gamev99 servers is encrypted using SSL/TLS protocol. Login credentials and transaction details are never transmitted in plain text.
Gamev99 does not sell, rent, or exchange users' personal information with third parties for commercial purposes. Data is only shared within the scope of service operations.
Only authorized personnel are permitted to access user data for support and operational purposes. All access is logged and reviewed periodically.
You have the right to request access to, correction of, or deletion of your personal data at any time. Gamev99 provides a clear process for handling data-related requests.
Bank account details and e-wallet information are processed through a dedicated encryption system. gamev99 does not store users' PIN codes or bank authentication credentials.
In the event of a security incident affecting user data, gamev99 is committed to notifying affected users as soon as reasonably possible.
This privacy policy applies to all users who access and use the Gamev99 platform at gamev99.vu, including the website, mobile application, and any services provided by Gamev99.
By registering an account or continuing to use the service, you confirm that you have read, understood, and agreed to the contents of this privacy policy. This policy should be read together with Terms and conditions of gamev99.
This policy is updated periodically. The current version is effective from January 2026. We encourage you to review this policy regularly to stay informed of the latest changes.
Gamev99 collects the following types of data to provide and improve services, ensure account security, and comply with valid operational requirements:
| Data type | Specific examples | When collected |
|---|---|---|
| Identity information | Full name, date of birth, national ID number | When registering, completing KYC verification |
| Contact information | Email, phone number | When registering an account |
| Financial information | Bank name, account number (encrypted) | When performing a transaction |
| Verification documents | National ID / Citizen ID photo, selfie verification photo | When KYC is requested |
Gamev99 uses the data collected for the following purposes:
You may unsubscribe from marketing emails at any time through your account settings or by contacting support. Opting out of marketing does not affect important technical notifications related to your account.
Gamev99 does not sell or rent users' personal data. In certain cases where it is necessary to operate the service, data may be shared with the following partners:
All third-party partners are required by gamev99 to sign a data security commitment and may only use data for the agreed purposes.
Gamev99 does not share data with advertising companies or data brokers for third-party marketing purposes.
Gamev99 uses cookies and similar technologies to enhance the user experience, secure login sessions, and analyze platform usage behavior.
You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may disrupt your experience on the platform.
Gamev99 applies multiple layers of technical and organizational security measures to protect users' personal data:
No system can guarantee 100% absolute security. gamev99 is committed to taking all reasonable measures to protect your data, but cannot entirely eliminate risk. You are also responsible for keeping your login credentials secure.
Gamev99 retains personal data only for as long as necessary for the original purpose of collection or as required by law:
Gamev99 users have the following rights regarding their personal data. To exercise any of these rights, contact our support team or send an email to the support address.
Request a full copy of the personal data that gamev99 currently holds about you.
Request correction of inaccurate or outdated information in your account profile.
Request deletion of personal data, except for data that must be retained as required by law.
Request a temporary suspension of your data processing while an inspection or dispute is under review.
Request a copy of your data in a machine-readable format for transfer to another service.
Object to the processing of data for marketing purposes or analysis not essential to core services.
Gamev99 is committed to preventing users under 18 from accessing the platform. We do not intentionally collect personal data from individuals under the age of 18.
If gamev99 detects an account created by an underage user, the account will be closed immediately and all associated data will be deleted from the system as soon as possible. Any remaining balance will be refunded through the appropriate verification process.
If you suspect your child has created a gamev99 account, please contact our support team immediately so we can take action and delete the account promptly.
Gamev99 may update this privacy policy to reflect changes in our operations, technologies used, or legal requirements. When significant changes occur, we will:
Continuing to use gamev99 after the policy has been updated means you accept the new version. If you do not agree, you may close your account and request data deletion following the process in section 8.
If you have questions about this privacy policy, wish to exercise your rights, or want to report a security incident, please contact:
The standard response time for data-related requests is within 5–10 business days, depending on the nature and complexity of the request. We may require identity verification before processing data-related requests to ensure account security.
To view the full regulations on accounts and transactions, see Terms and conditions. For information on responsible gambling tools, see Responsible Gambling.